tkbt's Privacy Policy

tkbt ("we", "us", or "the platform") provides a safe and reliable online entertainment service for users in Bangladesh. When you use tkbt's website, application, or any related services, you voluntarily share certain personal information with us. This Privacy Policy ("Policy") provides a complete description of how that information is collected, processed, stored, and protected.

This Policy applies to the tkbt website (tkbt.lat) and all services associated with it. By continuing to use our platform, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us for assistance.

tkbt collects only the information necessary to provide you with the best possible service. We may collect the following types of information:

2.1 Information You Provide Directly

• Name, date of birth, and information required for age verification
• Email address and mobile number
• Credentials used to create an account and log in
• Payment information required for financial transactions (related to bKash, Nagad, Rocket, and bank transfers)
• Identity verification (KYC) documents — copies of national ID card or passport

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type and operating system
• Time spent on the platform and browsing activity
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may collect certain information about you from legitimate third-party sources. Such collection is always consistent with applicable legal regulations.

tkbt uses your information only for the following legitimate purposes:

1. To create, verify, and manage your account
2. To process financial transactions, including deposits and withdrawals
3. To confirm age verification — our platform is for users aged 21 and above only
4. To prevent fraud, money laundering, and other illegal activities
5. To provide customer support services and respond to your enquiries
6. To improve the security and performance of the platform
7. To meet applicable legal and regulatory obligations
8. To personalise your experience on the platform
9. To enforce and support responsible gaming policies

We treat your personal information as strictly confidential. tkbt does not share your information with any third party except in the following limited circumstances:

4.1 Service Provider Partners

Limited information may be shared with trusted third-party service providers to assist with specific functions such as payment processing, technology infrastructure, and customer support. These organisations operate under our instructions and have no right to use your information for any other purpose.

4.2 Legal Obligations

We may be required to disclose information under court orders, directions from regulatory authorities, or applicable legal obligations. In such cases, we will always disclose only the minimum information necessary.

4.3 Fraud & Money Laundering Prevention

Where necessary to prevent financial crime and maintain a safe environment, information may be shared with relevant authorities.

4.4 With Your Consent

In any situation other than those described above, we will obtain your explicit consent before sharing your information.

tkbt follows industry-standard best practices and technologies to ensure the security of your personal information:

• SSL Encryption: All data transmissions are secured using SSL/TLS encryption technology.
• Encrypted Storage: All sensitive information stored is kept in an encrypted state.
• Access Controls: Only authorised personnel can access your information, and only for specific necessary purposes.
• Regular Audits: Our security measures are regularly reviewed and improved.
• Two-Factor Authentication: An additional verification layer is used to protect your account.
• Firewall Protection: Advanced firewall systems prevent unauthorised access.

Please note, however, that it is never possible to guarantee that data transmission over the internet is completely secure. We make every effort, but you also bear partial responsibility for keeping your account password confidential and using a secure internet connection.

tkbt uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

6.1 Types of Cookies We Use

• Essential Cookies: Essential for the core functionality of the platform — some services will not work without them.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to understand how our site is being used.
• Security Cookies: Help detect and prevent fraud.

6.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note, however, that disabling certain cookies may limit some functionality of the platform.

tkbt stores your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• The period during which your account remains active
• Applicable legal and regulatory obligations (such as retention of financial records)
• Retention of evidence necessary in cases of fraud or legal claims
• Some information may be retained for a specified period even after your account is closed

After the designated period has ended, we securely delete or anonymise your information.

You have the following rights over your personal information:

8.1 Right to Know

You may request to know what information we hold about you. We will provide that information to you within a reasonable time.

8.2 Right to Correction

If any of the information we hold about you is incorrect, you may request that it be corrected. Ensuring that accurate information is provided is also your responsibility.

8.3 Right to Deletion Request

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

tkbt is exclusively a platform for adults (aged 21 and above). We do not knowingly collect personal information from any minor. An age verification process is completed at the time of account registration.

If it comes to our attention that a minor's information has been collected inadvertently, we will immediately close that account and delete the relevant information. If a parent or guardian believes their child's information is held by us, please contact [email protected] immediately.

Information related to financial transactions is a matter of the highest importance to us. tkbt protects information from transactions carried out via bKash, Nagad, Rocket, and bank transfers in the following ways:

• Payment information is always transmitted and stored in an encrypted state
• Full card or account numbers are never stored in plain text
• Third parties assisting with payment processing also adhere to strict security standards
• Unusual transactions are automatically detected and reviewed

tkbt reserves the right to update this Privacy Policy from time to time. If there are any significant changes to the Policy, we will:

• Post a special notice on the website
• Notify registered email addresses about the update
• Update the "Last Updated" date at the top of the page

If you continue to use the platform after changes have been made, you will be considered to have agreed to the updated Policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, our dedicated support team is always ready to help you.

• Email: [email protected]
• Live Chat: Available 24/7 — in Bengali and English

We review every request you make with appropriate care and try to respond as quickly as possible.